Help & FAQ

How do I Sign in to Zimmer Biomet TV?

All Zimmer Biomet Team Members may access the internal content and features of Zimmer Biomet TV. You need an Active Directory ID (ZB account) to sign in to Zimmer Biomet TV. If you do not have a Zimmer Biomet Team Member Active Directory ID, please enjoy our content that is available to public audiences without signing in.

How do I download a video?

Visitors who are Signed In will find downloading and other sharing options in the share panel. Access the share panel by selecting the Share link in the lower right corner of the video display window. Only Internal audience members are permitted to download digital copies of our programs. If you are an external audience member, you may reach out to an appropriate Zimmer Biomet Team Member or Sales Associate to obtain any authorized copies.

When I select a video to download, it plays in my browser instead of downloading?

Some browser settings will override the download link and play the video instead. If your browser is configured this way, you can right-click the download link, or right-click the video in your chrome browser and select "save-as".

I can access the website but all the videos are blank.

Some team members are having trouble with their installed enterprise version of Internet Explorer. if you are experiencing this problem, contact the HelpDesk to have them assist you to turn off compatibility view on Internet Explorer. Or try another supported browser.

Is my browser supported?

Zimmer Biomet TV supports the following desktop browsers:

  • IE9 or greater
  • Google Chrome
  • Firefox
  • Safari

Zimmer Biomet TV supports the following mobile browsers:

  • iOS Safari
  • Android Chrome

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